KFC @ Rivervale Mall
11 Rivervale Crescent Rivervale Mall Singapore 545082 #01-36
Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.
$9 · Halal Certified · Fast Food · Chicken · Western · Dessert · Fried Chicken
Monday: 7:00 AM – 10:00 PM Tuesday: 7:00 AM – 10:00 PM Wednesday: 7:00 AM – 10:00 PM Thursday: 7:00 AM – 10:00 PM Friday: 7:00 AM – 10:00 PM Saturday: 7:00 AM – 10:00 PM Sunday: 7:00 AM – 10:00 PM
Report an error / Suggest an editReviews on Google (2.3/5.0)
Sorted by Relevance - 99 Reviews
Manikanta Tankala
Rated 5.0/5.0 3 years ago
I like KFC tender chicken a lot. This place is no different with same quality. Service is okay speed. Taste is good. There is one guy who was attentive to every order and ensured my order has everything with good quantity. The only upside can be the place can be bigger or opened more bench’s for dine in.
Tycen Teo
Rated 1.0/5.0 3 years ago
Dare to call yourself a fast food restaurant? Hired 4 students (1 cashier and 3 food packers) on a Sunday afternoon to work. These girls are so clueless on the entire operations, until i overheard they have to ask each other, "what to pack inside ah?". Please train your staff properly before sending them to the frontline to work as it reflects very poorly on your services. Every customer here like waiting like endlessly. 30 minutes and I'm still waiting here while dropping this review. Worst of all, I purchased my meals with Dasani Mineral Water but was served with cups and plain water from your dispenser. Who you trying to fool?
Han DeSouza
Rated 2.0/5.0 3 years ago
My daughter ordered for 3 piece wing meal $5.90 and the cashier don’t have but I saw got 5 pieces sitting in the warmer. Please don’t lie to customer and keep pushing us to get chicken parts that we don’t want for $9.55 Other kfc branch don’t have this chicken part issue and service is really slow here.
Dex Yuan
Rated 1.0/5.0 3 years ago
I agree with the many negative feedback about the service of this KFC branch. I placed an order via tha KFC app for dine-in at 9.45am, but by 10.30am my order was only partially fulfilled. Staff claimed they are very busy, but yet when I went to the counter, they have already prepared order for customers who ordered after me. I have observed the staff are not organised & seems to be confuse always.. Obviously the management care less since there are no responses or action to improve despite the feedback. Disappointing. This is a place to avoid.
Clara Tan
Rated 1.0/5.0 3 years ago
Insanely slow service, you can wait an average of half an hour for your food and they only start making your order after you tell them it’s been half an hour and you’re still waiting on your food. It doesn’t matter if you ordered from the cashier or if you ordered from the app to “skip the queue”, they’re so heavily understaffed that your food will take forever to come.
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