KFC @ Hong Kah Point
501 Jurong West Street 51, Singapore 640501 #01-257
Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.
$9 · Halal Certified · Fast Food · Chicken · Western · Dessert · Fried Chicken
Monday: 7:00 AM – 10:00 PM Tuesday: 7:00 AM – 10:00 PM Wednesday: 7:00 AM – 10:00 PM Thursday: 7:00 AM – 10:00 PM Friday: 7:00 AM – 10:00 PM Saturday: 7:00 AM – 10:00 PM Sunday: 7:00 AM – 10:00 PM
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Sorted by Relevance - 383 Reviews
Sherms Sherman
Rated 1.0/5.0 a year ago
waited to order for 15-20 mins ordered a spicy dipper and a cheese fries. did not get the sriracha style sauce. very disappointed.
chicken nuggets
Rated 1.0/5.0 a year ago
i ordered food for self pickup and they forgot to give me one of the items i paid for. Firstly, i called to inform them but they didnt pick up. 🙄 Secondly, my hard earned money is wasted. 😡Thirdly, i do not have any food to eat and im starving. 💔 Overall, 1/10 experience, do not recommend.
Mohamed Haniffa
Rated 2.0/5.0 2 years ago
Tucked away in a corner, this oulet has a decent space.Can hold abt 30/40 pax.Not much crowd@ the time(morning) I went.Staff@ counter seems stressed despite having only 3customers@that time.Didnt have a friendly tone when the customer infront asked something.🤔 Floor was wet(mopping).
shiyin
Rated 1.0/5.0 2 years ago
Very bad customer service! I queued in one of the two rows of queues as there were two counters opened. When I'm next in line, the cashier pointed at me with his index finger and said "stand there don't move!" He then proceeded to prepare the food for other orders. I was taken aback but thought maybe he was tired from his shift thus the attitude. Waited for minutes more and all of a sudden this same cashier asked me and my partner (who's still standing at the same spot, not moving a single bit) to order from the counter beside him. All he said was "You go over there now to order!" I was puzzled but sure, given that he wasn't very soft and was rather demanding. Did not want to pick a fight so I proceeded to the counter beside to place my order which at that time the counter just finished serving a customer. Bearing in mind that there's also a queue behind for that counter, we place our orders to this new cashier as instructed by my not-very-polite cashier. Halfway through ordering, the not-very-polite cashier suddenly raised his voice at us and told us that we cut a guy's queue (the guy behind us now in the new counter). I was rather confused because that guy that we "cut his queue (or so the not-very-polite cashier claims)" came after us! Thus i told him that it was him whom asked us to place our order now with the other cashier and my partner told him that guy came after us! He was then in denial mode and argued saying that in the first place his own counter was already closed thus he wanted us to join the other queue but we just stood there instead waiting for him. DUDE, YOU POINTED YOUR INDEX FINGER AT ME AND ASKED ME TO STAY PUT. AND YOU DID NOT FLIP YOUR MENU AROUND TO SHOW US THE "COUNTER CLOSED" SIGN. AND NOW YOU ARE ACCUSING US FOR THINGS THAT YOU ASKED US TO DO?! INTERESTING. Hope the management do something about his customer service skill and send him for communication training. I have attached a snapshot of him here cause I did not get his name given that the restaurant was having long queues (after getting my food I sat down to eat and observed that he has been "closing" and "opening" his counter on and off, leaving the other cashier alone to handle the crowd. Poor boy).
Ramanathan Sridharan
Rated 1.0/5.0 a year ago
I experienced the Oil stagnation from the crispy chicken is flooding in the baskets 🧺 which is served. I didn’t have this kind of experience from Other outlets. Dear KFC pls take note on this. Hope to serve better in future.!
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