Pizza Hut Delivery @ Jalan Malu Malu
66 Jln Malu-malu, Singapore 769681
Popular delivery, carry-out & dine-in chain known for pizza, wings & pasta, plus sides & desserts.
$10 · Halal Certified · Restaurant · Western · Italian · Pizza
Monday: 11:00 AM – 11:00 PM Tuesday: 11:00 AM – 11:00 PM Wednesday: 11:00 AM – 11:00 PM Thursday: 11:00 AM – 11:00 PM Friday: 11:00 AM – 11:00 PM Saturday: 11:00 AM – 11:00 PM Sunday: 11:00 AM – 11:00 PM
Report an error / Suggest an editReviews on Google (4.0/5.0)
Sorted by Relevance - 54 Reviews
10 Raghu Chamiraj
Rated 4.0/5.0 2 years ago
sometimes our pizza come with no issue and sometmes the cheese well be spilled around but overall the taste is good
Yvonne Q
Rated 4.0/5.0 2 years ago
50% pizza and wings on Wednesday Delivery order. Order arrived within 30 mins. Satay pizza was good. Worth to top up for. Good deal!! My order was good size for 4 pax. 👍🏻👍🏻 Just a little comment on the website ordering. Wings were also on 50% promo for Wednesday but when added to cart no discount was given. Called up and was told I had to add from the hot deals/promo page. As my order was paid via credit card. I had to request customer service to cancel order and reorder. So I paid twice. Now have to wait 7-14 days for refund of my first order . 😝
HY Chew
Rated 1.0/5.0 2 years ago
Quality of food and service getting from bad to worst. Today I ordered pop corn chicken for $6.10. There was only 12 pieces of them and we all know how small they are. This is daylight robbery. For my previous order, I ordered a regular sized pizza. But somehow the guy cut 4 slices only. When I got home, I had to cut the 4 pieces into halfs to make it 8 pieces, which made it the pizza weird. Then, there that time when the pizza had so little cheese and topping that it felt Iike I was eating plain bread. This pizza hut outlet just getting worse and worse for the last 5 months.
Ravi Velu
Rated 4.0/5.0 3 years ago
Great location for Pizza pick up if you drive. But the ventilation/exhaust system needs to be fixed. 1 min inside the store, you come out spelling like an oven
Foo Janice
Rated 1.0/5.0 4 years ago
To Whom It May Concern, Thank you, Pizza Hut, for giving us a great SUPPER on Christmas Eve. Knowing that it is going to busy on Christmas Eve for most catering places, I made a preorder 3 days in advance (21st Dec 2020) for my family dinner to arrive at 7pm on Christmas Eve. What was intended for dinner became supper. We were patient enough to give a first call to Pizza Hut’s call center at 7:30pm knowing the fact that it’s Christmas Eve and there may be too many orders. To our horror, the call person told us that our order got wired to the WRONG BRANCH and it was transferred to ANOTHER BRANCH with 31 orders (these 31 orders were made on that day). The call person told us to wait for about 40 minutes as there were 31 orders IN FRONT OF US. We told her that our order was a preorder, there was no reason that we should wait for 40 minutes and for that 31 orders to be served before ours. The call person said that she will call the branch manager to contact us back. That call NEVER happened. At 8:15 (1hr 15 minutes after our supposedly delivery time), we called back the call center again because there was no call back from the branch manager. After 3-5 minutes of call holding, we finally got in touch with one person from the call center. Guess what? She put down our call. This did not happen just once or twice. I call 4-5 times after that and none of them bothered to listen to our problem and put down the calls. One of the call person also mentioned that they could not access our problem ticket as it was held on by the previous call person (the first person who said that she will contact the manager to call us back, which that call didn’t happen). So none of the call persons that we call after can access our order. What a lousy system PIZZA HUT has. I bet all of you wondered what time the food arrived – 9pm. Pizza Hut has wasted 2.5 hours of our previous Christmas Eve night and has ruined our Christmas dinner. Just want to highlight what are the problems Pizza Hut need to seriously deal with based on the above context: 1. Ordering System Error – Firstly, there is a reason why Pre-order exist. We should not be expecting to wait for our dinner to arrive 2 hours later than what we have expected. The Order System error is Pizza Hut’s problem and not the customer’s problem, so we shouldn’t be the one bearing the consequences of having a late supper and a ruined Christmas mood. 2. Poor Customer Service – The first problem has already angered us so much but the call center person just made things worst by avoiding our calls/ putting down our calls. Isn’t call centers there to solve our problems? Can you imagine how we felt to have the last communicating platform between us and Pizza hut shutting us down? What else can we even do right? 3. Lousy Call Center System – When the first person access the order ticket to solve the problem, the next call center person can’t access to view the order ticket. Just want to say this isolated system is super outdated. Can Pizza hut just change the whole order system? Can you imagine how desperate we were when the last person we can seek help from told us that he/she can’t help us because of the system? 4. Lastly, just want to mention how the branch manager/call person could have arranged with the branch manager to make our order (preorder) next to be delivered out instead of waiting for 31 orders (that were ordered on that day). This is also a big concern if every of the call person/branch manager lack of such flexibility. Just something to note, Pizza Hut. Pizza Hut, the above highlighted issues are not minor. They are systemic issues that need to be resolved in order for you to have a more efficient process. Can’t believe a network of 30 outlets in Singapore has such bad systemic problem. Please consider the above recommendations. Hope to hear from you soon. Sincerely, A Customer that wants to help
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163 MacPherson Rd, Singapore 348532
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539 Bedok North Street 3, Singapore 460539 #01-581
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750 Chai Chee Road, Singapore 469000 #01-16
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139 Tampines St. 11, Singapore 521139 #01-66
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251 Tanjong Katong Rd, Singapore 437039
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353 Beach Rd, Singapore 199572
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29 Kreta Ayer Rd, Singapore 088996
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162 Bukit Merah Central, Singapore 150162 #01-3555
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10 Boon Lay Pl, Singapore 649882 #01-02
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21 Jurong East Street 31, Singapore 609517 #02-01
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184a Choa Chu Kang Ave 1, Comfort Garden, Singapore 689463 #01-10
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520 Balestier Road, Singapore #01-08
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654a Punggol Drive, Singapore 821654
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