Pizza Hut @ Lot One
21 Choa Chu Kang Ave 4, Singapore 689812 #02-20
Popular delivery, carry-out & dine-in chain known for pizza, wings & pasta, plus sides & desserts.
$10 · Halal Certified · Restaurant · Western · Italian · Pizza
Monday: 11:00 AM – 10:00 PM Tuesday: 11:00 AM – 10:00 PM Wednesday: 11:00 AM – 10:00 PM Thursday: 11:00 AM – 10:00 PM Friday: 11:00 AM – 10:00 PM Saturday: 11:00 AM – 10:00 PM Sunday: 11:00 AM – 10:00 PM
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Sorted by Relevance - 786 Reviews
Scarlett C
Rated 1.0/5.0 a year ago
terribly disappointed and dismayed with the service. 659pm order, was told to wait 20-25 minutes. reached at 720 sharp, fair enough 5 more minutes. by 730 I asked my order, oh they forgot & mess ur order, 8 more minutes, order was only passed to me after 739. A simple my box takes double the told expectation time, staff did not look remorseful at all. To only order at your own risk.
General Twilight
Rated 5.0/5.0 3 years ago
This is a very nice place to eat pizza. It is very accessible and that the crew here are very friendly and helpful. The take away order is done quite fast. For the dine in order, it does take some time for the order to arrive. It is cheaper to order take away than to eat in. If you have any special order, you need to go to the cashier to tell the staff. We scan the QR code on the table to order and the food arrived quite fast. Overall a good dining experience and would return for more.
Kwong Hong
Rated 4.0/5.0 3 years ago
Satay pizza is good, the satay sauce base works really well in the pizza for some reason. The ketupat is well cooked and is neither too soft or hard. Ketupat makes the pizza much more filling as well. The satay chicken is well marinated and taste much better than some chicken satay sold at satay stalls. However, I do feel the Lot One outlet is heavily understaffed. The wait can be quite long because there is no one to attend to you even when your pizza is done like maybe 15/20mins ago, sometimes longer. It's left on the counter waiting basically. I had to go inside the restaurant to look for my pizza myself since there is only 1 miserable staff handling the takeaway/delivery orders all at once. They probably should hire more staff especially on the weekends. Otherwise the pizza & spicy drumlet is pretty decent.
Sowmya Ravichandran
Rated 3.0/5.0 3 years ago
It’s a good place to eat once in a while with takeaway being very convenient for a family movie night. The vegetarian options are minimal but good. The waffle cut hash brown is something interesting to try!
lawrence char
Rated 2.0/5.0 3 years ago
1. 17 Dec, 850pm - Bukit Panjang Plaza Arrived at 850pm. The supervisor/manager in blue shirt saw us but looked away, then stood aside to use his phone. Minutes later, the waiter informed us they are only receiving take away orders. 2. 18 Dec, 725pm - Lot One Was seated and directed to our table. Made our contactless order at 740pm. Ordered a splitza regular pizza and hot n spicy drumlets. Restaurant's crowd is less than 50% capacity. 745pm - Received the order chit with the time stamp 740pm. 755pm - Received our drumlets. Did not get our cutleries up till then and we had to request for it. 810pm - Still waiting for pizza. Went to the bar counter to enquire and the waitress said 10mins more. 825pm - Called the waiter to enquire, he said 5mins more. I asked why was there a delay and he explained that it takes usually 30-45mins. I told him that it was not communicated to us in the first place that it would take unusually long. He apologized. 830pm - pizza finally arrived. Thought the service at Bukit Panjang Plaza was bad enough with the first impression the manager had given, but it seems to be consistently bad throughout both outlets. Utterly disappointed that I would rather get Pezzo and Dominos next time.
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