The Coffee Bean & Tea Leaf @ Lot One
21 Choa Chu Kang Ave 4, Singapore 689812 #01-01
Coffeehouse chain serving a variety of beverages including its signature ice-blended options.
$8 · Halal Certified · Cafe · Dessert · Beverages · Cakes · Sandwiches · Western · Chicken · Seafood · Vegetarian · Healthy
Monday: 7:30 AM – 11:00 PM Tuesday: 7:30 AM – 11:00 PM Wednesday: 7:30 AM – 11:00 PM Thursday: 7:30 AM – 11:00 PM Friday: 7:30 AM – 11:00 PM Saturday: 7:30 AM – 11:00 PM Sunday: 7:30 AM – 11:00 PM
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Sorted by Relevance - 297 Reviews
Muhammad Hanif
Rated 2.0/5.0 a year ago
Went here 2x (Breakfast with my wife & ordered takeaway frm counter) Both times, service by staffs were unwelcoming. Understand if you've manpower issues (i.e 2 staffs: 1 counter, 1 kitchen) but they always say "SERVICE WITH A SMILE" (customers can feel the sincerity even with the face mask on) Food wise is no problem, just the staffs' service attitude. Guess I won't patronise there for a while till they improve their service.
DR DAVY GOH
Rated 5.0/5.0 2 years ago
Located at level 1 of Lot 1 Mall. Standard menu across the outlets. Service was good. The staff who took my orders was patient and polite. The place was kept clean and tidy. Great place to enjoy a nice cup of coffee. The merchandise was well displayed and was arranged neatly. Overall experience for great. Would definitely be coming to this outlet more frequently.
Janelle Ong
Rated 1.0/5.0 a year ago
TERRIBLE SERVICE! I ordered pickup and it says 10 mins. I arrived there and i asked if my order is available (as app says almost ready) but the staff tell me to wait at the side at the pick up area. FINE. Waited 10 mins more. And no way my coffee is not done. I looked at the table and saw the cup and suspected could be mine. But FINE i waited likstaff said. It was more than 10 mins and i decided to ask the staff at the cashier again. IGNORED ME TWICE. I was literally so close to her. Pretty SURE SHE HEARD ME. Cause why the heck a customer will come so close to you. Finally asked another stuff who looked way friendly and turns out the cup on the table was MINE HORRIBLE. RUDE. Wont be ordering here anymore
Tommy Ng
Rated 2.0/5.0 4 years ago
Located at Lot One, travel through the North South MRT red line and alight at Choa Chu Kang. It is right at it's exit. Coffee Bean is at Level 1 of the Lot One mall. Design of this outlet is great but unfortunately they have implemented for dine-in customers to NOT be allowed the use of laptops or tablets. Ironically I can see dine-in customers bring out a book to read or study, even using of mobile phones but just no tablets or laptops. Not sure what's their intention with this restriction. The attitude of their employees at this outlet are distasteful. I hope the management will look into this. Coffee Bean used to be my go to choice as their coffee selection are suited to my taste if compared to Starbucks. After stumbling upon such implementation at this outlet, I turned around and walked right out of the mall, went across the road to enter Starbucks where they have ample space. They have ample tables for the use of laptops and book reading but they too have a NO studying is allowed policy. Compared to Starbucks being more understanding and flexible, this is so unexpected from Coffee Bean.
Eileen Seah
Rated 5.0/5.0 3 years ago
Good attitude service staff who helped to topup my cold coffee for my takeaway. Clean environment with seating spread quite far apart. Egg Ben taste great with sugarless white coffee. A beautiful breakfast to start the day.
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