Domino's Pizza @ Keat Hong Shopping Centre
253 Choa Chu Kang Ave 1, Singapore 680253 #01-01
Delivery/carryout chain offering a wide range of pizzas & a variety of other dishes & sides.
$15 · Halal Certified · Takeaway · Seafood · Chicken · Beverages · Italian · Pizza
Monday: 10:30 AM – 11:00 PM Tuesday: 10:30 AM – 11:00 PM Wednesday: 10:30 AM – 11:00 PM Thursday: 10:30 AM – 11:00 PM Friday: 10:30 AM – 11:00 PM Saturday: 10:30 AM – 11:00 PM Sunday: 10:30 AM – 11:00 PM
Report an error / Suggest an editReviews on Google (2.2/5.0)
Sorted by Relevance - 301 Reviews
Onigiri MAYO
Rated 1.0/5.0 a year ago
We order on a non-PH Monday, it was for a birthday but we were utterly disappointed. We waited from 7pm to 9pm and the status never once changed. It was stuck at "Your order is being made" for 2 long hours. Within that period, we tried calling the only domino number at 62226333, no one picked up. Only after 9pm, someone answered the call and they told us that they are short on staff, we asked for a refund, but it will take 7 working days to process. Nevertheless we rather a refund than waiting any longer. "Domino's Pizza guarantees that you will get your pizza at your door step within 30 minutes after ordering." If the store is short-handed or unable to delivery, then maybe set a quota? I do not think a free regular pizza upon next purchase is enough to even compensate for ruining a special day, let alone for us to order from Domino in future.
Fanny Poon
Rated 1.0/5.0 a year ago
Ordered through the app for delivery for my kids at home. The order was never process after waiting for almost 2 hours. Calledthe number for their customer expert was never answered. Went to the store to check. If during peak hours, the store unable to handle the orders, the app should not process the order and made us wait for no pizza.
Sanju gvl
Rated 1.0/5.0 a year ago
Worst ever experience. Can you just close the outlet if you do not want to serve the customers on time. Atleast pick up the call to inform delay or there should be an option for refund and cancel. There is none of this. So bad reputation of Domino’s.
Chloe Neo
Rated 1.0/5.0 2 years ago
DO NOT ORDER ON PEAK AND PH. BE PREPARE TO EAT FOR SUPPER IF U ORDER FOR DINNER. On 9/Aug, we ordered our pizza at 4pm for 6pm pick up. Went to the outlet, BUT all the staff were hiding inside the kitchen, nobody dared to stand at the counter! Waited until 8.30pm BUT NOBODY WAS PREPARING OUR ORDERS AT ALL!!! Held on to that small faith we will eventually get our order done BUT we were so wrong. We asked gave 1 of the staff our order no., staff said no nothing has been cooked/prepared. We cancelled after a 2.5hrs wait!!! Look at all the customers crowding at the counter, hoping some staff can help advice on the estimated waiting time or JUST BE BRUTALLY HONEST, "Guys we will NOT be cooking anything, just cancel your orders." The entire process, the system, the manpower..Dominos really CANNOT MAKE IT. No more Dominos for us.
isaac t
Rated 1.0/5.0 2 years ago
Waited more than an hour, no updates. No one responds to the hotline too. As good as not having one if no one is going to pick up. Wish I saw the other reviews before ordering. At this point if you’re so severely understaffed the branch should be closed lol
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