WOK HEY @ Jurong Point

Rasyidah Roslan

Rated 1.0/5.0 3 months ago

Ordered today. Saw timing on the counter less than 10 mins after ordering we will receive the food. Informed counter it's been more than 10 mins nw(by now we have waited 20 mins) He said oh order takes 10 to 20 mins. So he went to check on our order and ask us to wait. We waited again cause he said will be ready soon. We asked again where is our and guess what, he lost our order slip. We asked to cancel the order cause its already been 45 mins nw and still no food. We finally received our food after 50 mins of waiting. We were the only ones at the store at that point of time and we see them packing all grab food orders but not ours.

巫雪儿

Rated 5.0/5.0 2 months ago

Hway Hou Ngo

Rated 1.0/5.0 5 months ago

Staff not attentive, not friendly and giving out black face. One of the staff name ANN, the other Malay boy not sure, and one auntie. First check on 20mins, I was asked to continue waiting. When I checked status after 30mins, the auntie went to attend to another customer when she has not solve my problem and did not give me the status. I left another negative review when this branch newly open, but the review has disappeared. 3rd time visit still giving a very unpleasant experience. Estimated waiting time is never accurate. Waited for 30mins checked for status 2 times. Was asked to continue waiting but in fact the food was already ready for very long even before my first check (I can see the pack left on table before my first check). Will never come back.

M Qayyum

Rated 1.0/5.0 2 weeks ago

Just ordered today my braised beef ramen but they forgot to include my TOBIKO!

Syazwani Bte Zailani

Rated 5.0/5.0 8 months ago

Stopped by for dinner to try their Truffle Fried Rice max, and it was delicious! Taste like a Christmas Morning. Completely understood why people were raving about it. I’m not a fan of truffle but this was exceptional. The turkey ham and cranberries added so much flavour to the dish. I truly enjoyed it. Service was great even though it was dinner hour.