Old Chang Kee @ Lot One Shopping Mall
21 Choa Chu Kang Avenue 4, Singapore 689812 #B1-K23
$2 · Halal Certified · Finger Food · Asian · Singaporean · Seafood · Chicken · Vegetarian · Dessert
Monday: 7:00 AM – 10:00 PM Tuesday: 10:00 AM – 10:00 PM Wednesday: 10:00 AM – 10:00 PM Thursday: 10:00 AM – 10:00 PM Friday: 10:00 AM – 10:00 PM Saturday: 10:00 AM – 10:00 PM Sunday: 10:00 AM – 10:00 PM
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Sorted by Relevance - 29 Reviews
Joshua
Rated 1.0/5.0 2 years ago
It was my first time at Lot One Old Chang Kee, the queue there wasn’t packed. What caught me by surprise was the staff’s attitude. I did not recall her name but all I remember is that she’s an middle age Chinese auntie at the front counter asking customers about their order. When it was my turn, I politely asked her if I can get one chicken curry puff and one sotong - but I did not imply which sotong I wanted. This was where the incident started to occur. She seemed to be at an angsty mood and used a somewhat not so polite tone to ask me for which sotong I wanted. I understand that she may be overwhelmed for the day but as someone who is doing customer service is this an attitude you should be speaking to your customer? I just hope that this incident will not reoccur in any instance and may the management team train their staffs with proper customer service attitude. Thanks.
wuyow siew
Rated 2.0/5.0 6 years ago
Lucky that my daughter saw something stuck out from the fishball before she gave it a bite. Please be careful when preparing the food!
Ignatius Lim
Rated 1.0/5.0 4 years ago
Horrible service. I am a regular customer of old chang kee in outlets and I am utterly disappointed with the customer service in this outlet. Treats customer like an idiot and gives a horrible attitude. Store is so small and the door is only enough for 1 person to pass through at any one time - definitely not able to maintain social distancing. The variation there isn't as great as the other stores during peak hours and the food brought there was cold and hard at times. Will never buy from there again.
Eukay Bee Ash
Rated 1.0/5.0 4 years ago
Burned and rude. The auntie working there have attitude problem. She wanna quarrel with me. I did nothing wrong at all. I just ask nicely if there any sotong wing. But she keep repeating dun have dun have. And force me to buy the sotong head. End up I buying but guess what. I buy all 3 stick. All burned. Does even taste good. Not just burned. But very dark chocolate color burned. And I have no choice but to eat it all because its expensive. Cost me $5 dollars plus for 3 stick of very burned gummy sotong. Sad.
Brazen Blue
Rated 2.0/5.0 4 years ago
I would like to point one of the staff behind the counter, not a people person. I honestly prefer being serve by anyone but her, too bad i didn't catch her name. An auntie who seems to have bad day everyday, attitude problem. No smile or even a simple thank you, not loving the vibe she gave me on some mornings i need to buy my breakfast before work. Why hire this type of people at the first place?
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63 Jurong West Central 3, Singapore 648886 #01-39
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50 Jurong Gateway Road, JEM Singapore 608549 #B1-K10
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1 Joo Koon Circle, NTUC Hub @ Benoi (Joo Koon MRT Station) Singapore 629117 #01-35
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20 Woodlands Ave 9, Singapore 738954
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450 Telok Blangah Street 31, Singapore 108943 #01-02
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10 Airport Boulevard Departure/transit Lounge North, Singapore 819665 #02-81/82
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10 Paya Lebar Rd, Singapore 409057 #B2-32
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10 Bukit Batok Central Rd, Singapore 659958 #01-09
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712 Ang Mo Kio Ave 6, Singapore 560712 #01-4056
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