Shake Shake In A Tub @ Our Tampines Hub

Name: Shake Shake In A Tub
Address: 1 Tampines Walk, Our Tampines Hub, Singapore 528523, SG
Telephone: 98892077
Rating: 3.4

1 Tampines Walk, Our Tampines Hub, Singapore 528523 #B1-44

98892077

$6 · Halal Certified · Finger Food · Western · Chicken · Beverages

Monday: 10:30 AM – 9:30 PM Tuesday: 10:30 AM – 9:30 PM Wednesday: 10:30 AM – 9:30 PM Thursday: 10:30 AM – 9:30 PM Friday: 10:30 AM – 9:30 PM Saturday: 10:30 AM – 9:30 PM Sunday: 10:30 AM – 9:30 PM

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Reviews on Google (3.4/5.0)

Sorted by Relevance - 86 Reviews

Shang Kun Chen

Rated 1.0/5.0 2 years ago

Went to buy a medium fries on 25/06 at around 14:43. Price was 4.70 n while waiting saw there is a promotion from 2-5pm, $5 with a lot of other stuff. Told the cashier wanted to change as my order was not ready. She told me in a not so happy face cannot change once order is placed. I ask her why never told me there is a promotion and she told me the poster is so big why I cannot see. If your store is doing promotion, why your staff is not telling customers ??? The difference is only 30cent. Is it because you need to do more work to prepare? Email to the management n never get a reply Will not buy from them again

Sahim Sedik

Rated 1.0/5.0 2 years ago

Staff working alone today and very unethical. She should atleast approach customers who have been there waiting for quite a while that she can only attend to us once she’s done with the earlier orders, do not leave customers hanging with no update. We don’t mind waiting considering she is short handed, that is why we join the Q in the first place. What turned us off is her behaviour who don’t seem to bother with customers. My family and the other two students who were there longer than us ended up leaving. Please train your staffs to have basic customer service.

Steil Chia

Rated 5.0/5.0 3 years ago

Went to the Tamp Hub outlet this morning and finally tried Shake Shake in a Tub. I took quite a while to decide my order as it is my first time there, but the staff was polite and helpful, she gave me recommendations to the flavours and all. The fries with truffle powder is one of the nicest fries I ever had, it was freshly fried too. The staff recommended me to try it with the sauces as well, so I went with the mala sauce, which has a spicy kick to it. The chicken was also well cooked and well coated with sauce. Would recommend to my friends. Great food and helpful staff

NIKY SAM

Rated 1.0/5.0 2 years ago

Terrible.. was standing at the ORDER Counter for 10mins.. no one came to take the orders. Both saw us but yet they IGNORED us. I lost my patience and ask them if there are still taking Orders or they stop taking? The lady answered rudely.. saying "U WAIT AH* . I still waited for another 5mins. And still not taking my orders. I left and not going to support ur stores at tampines hub. 🙄

Emily C

Rated 5.0/5.0 3 years ago

Went on a Sunday night and placed an order via Grab for pick up. The food was alright, freshly fried and well seasoned. Busy though so waiting time was approx 30minutes! 5 stars for the staff handling the orders that day - I wanted to change my order flavor, but I found out that she had prepared it already. However the staff still very kindly went ahead with the request to change. She also checked that my bowl of chicken/fries was filled with no gaps. I also saw that she topped up on the seasoning powder to ensure maximum coating. Pity I didn’t have her name; she’s a service staff that would go above and beyond & who takes pride in her work.

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